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Refund and Cancellation Policy

At Olaniitv, we are committed to providing our users with a seamless and enjoyable streaming experience. Please read our Refund and Cancellation Policy carefully to understand your rights and obligations when using our platform.


1. Subscription Cancellations

You may cancel your subscription to Olaniitv at any time. Upon cancellation:

  • Continued Access: You will continue to have access to all premium content and services until the end of your current billing cycle. There will be no interruption during this period.
  • No Refund for Partial Periods: We do not offer refunds for any unused portion of your subscription. Access remains active until the next billing date.
  • How to Cancel: To cancel your subscription, please visit your account settings on the Olaniitv platform or contact our support team at support@olaniitv.com. Kindly follow the cancellation steps carefully to ensure proper processing.

2. Refund Eligibility

Refunds may be granted under the following circumstances:

  • Accidental Billing: If you were charged incorrectly due to a system error or duplicate transaction, please contact us immediately for resolution.
  • Unauthorized Transactions: If your account was used without your authorization, notify us within 7 days of the transaction to be eligible for a refund.

Non-Refundable Cases:

Refunds will not be issued under the following conditions:

  • Change of Mind: If you decide to discontinue the service after purchase, refunds will not be provided.
  • Content Dissatisfaction: Refunds are not granted based solely on dissatisfaction with content unless there is a proven defect or significant misrepresentation of the service.
  • Lack of Usage: Failure to use the service after subscribing does not qualify for a refund.

3. Refund Process

If you qualify for a refund, the process will be as follows:

  • Contact Support: Email us at support@olaniitv.com with the following details:
    • Your registered email address
    • Subscription details (Plan name, Payment Date)
    • Reason for the refund request
  • Verification Process: Our team will review your request and confirm eligibility. Additional details may be requested if necessary.
  • Processing Time: Once approved, refunds will be processed within 7–10 business days. The amount will be returned to your original payment method.

4. Free Trials

If you sign up for a free trial and choose not to continue, you must cancel before the trial period ends to avoid being charged. No refunds will be issued if the subscription is not canceled before the trial expiration. Please monitor your trial period carefully.


5. Changes to This Policy

Olaniitv reserves the right to update or modify this Refund and Cancellation Policy at any time. Users will be notified of significant changes via email or in-app notifications. Continued use of the platform after updates indicates acceptance of the revised policy.


6. Contact Us

If you have any questions or need assistance regarding this policy, please contact us:

đź“§ Email: support@olaniitv.com

We are here to support you and ensure your experience with Olaniitv remains smooth and satisfactory.


Company: Olaniitv
Product: Olaniitv Streaming Platform
Support Contact: support@olaniitv.com